Customer Service Representative-
Bethel Mail Service Bethel Mail Service Bethel, CT Bethel, CT Part-time Full-time Part-time Full-time $16 - $18 an hour $16 - $18 an hour 12 days ago 12 days ago 12 days ago Job Overview We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.
As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.
This is a great opportunity to join a dynamic and growing company in the area.
Responsibilities - Handle inbound and outbound calls to assist customers with inquiries, orders, and concerns - Provide accurate and timely information to customers regarding products, services, and promotions - Resolve customer complaints or issues in a professional and efficient manner - Maintain customer records by updating account information and notes - Process sales orders and ensure accurate data entry - Collaborate with other departments to address customer needs and resolve complex issues - Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling Requirements - Excellent verbal and written communication skills - Strong phone etiquette and active listening skills - Ability to speak multiple languages fluently is a plus (especially Spanish) - Previous experience in customer service or sales is preferred - Proficient in data entry and computer skills - Ability to analyze customer needs and provide appropriate solutions - Strong problem-solving skills with attention to detail - Ability to work in a fast-paced environment while maintaining a positive attitude If you are passionate about providing exceptional customer service, have excellent communication skills, and enjoy working in a team-oriented environment, we would love to hear from you.
Apply today to join our dedicated Customer Service team! Job Types:
Full-time, Part-time Pay:
$16.
00 - $18.
00 per hour Expected hours:
No more than 50 per week
Benefits:
Flexible schedule Experience level:
1 year 5 years No experience needed Under 1 year Shift:
Day shift Morning shift Weekly day range:
Monday to Friday Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.
This is a great opportunity to join a dynamic and growing company in the area.
Responsibilities - Handle inbound and outbound calls to assist customers with inquiries, orders, and concerns - Provide accurate and timely information to customers regarding products, services, and promotions - Resolve customer complaints or issues in a professional and efficient manner - Maintain customer records by updating account information and notes - Process sales orders and ensure accurate data entry - Collaborate with other departments to address customer needs and resolve complex issues - Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling Requirements - Excellent verbal and written communication skills - Strong phone etiquette and active listening skills - Ability to speak multiple languages fluently is a plus (especially Spanish) - Previous experience in customer service or sales is preferred - Proficient in data entry and computer skills - Ability to analyze customer needs and provide appropriate solutions - Strong problem-solving skills with attention to detail - Ability to work in a fast-paced environment while maintaining a positive attitude If you are passionate about providing exceptional customer service, have excellent communication skills, and enjoy working in a team-oriented environment, we would love to hear from you.
Apply today to join our dedicated Customer Service team! Job Types:
Full-time, Part-time Pay:
$16.
00 - $18.
00 per hour Expected hours:
No more than 50 per week
Benefits:
Flexible schedule Experience level:
1 year 5 years No experience needed Under 1 year Shift:
Day shift Morning shift Weekly day range:
Monday to Friday Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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